Refund policy

Refund and Return Policy

Last updated: August 4, 2026

Thank you for shopping at Harivamart. We want you to be completely satisfied with your purchase.

1. Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Downloadable digital products
- Gift cards
- Items marked as final sale

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

4. Late or Missing Refunds
If you haven't received a refund yet, please check your bank account first, then contact your credit card company. If you've done all of this and still have not received your refund, please contact us.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.

6. Shipping Returns
To return your product, please contact us first for the return address. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

7. Contact Us
For any questions about returns and refunds, please contact us at:
Email: support@harivamart.store